Furoza — App Support

How can we help you with Furoza?

This is the official support page for the Furoza app by Furoza Creative. Browse the questions below, or contact us directly — we reply to every message, typically within 2 business days.

Email support

The fastest way to reach us. Include your account email and, if relevant, the event or screen you have a question about.

info@furozacreative.com

Response time

We are a small team and answer every message ourselves. You will normally hear back within 2 business days (Monday–Friday, GMT+3).

Privacy & data requests

To exercise your privacy rights (access, correction, deletion), see the Furoza Privacy Policy or email us with the subject "Data request".

Frequently asked questions

What is Furoza?

Furoza is an event and community management platform. Organizations use it to publish events, collect registrations, track attendance, message members, issue certificates, and manage their community CRM. Learn more at furoza.com.

How do I create an account?

If your organization uses Furoza, you will usually receive an invitation link by email or WhatsApp. Follow the link and complete your profile. Organizers can sign up at furoza.com.

I registered for an event but did not receive a confirmation.

First check your spam folder and, if you registered with WhatsApp, your WhatsApp messages. If nothing arrived within a few minutes, contact the event organizer or email us and we will look into it.

How do I update or cancel my event registration?

Open the event from your confirmation message or from your participant panel, where you can update your details or cancel. If the event does not allow self-service changes, contact the organizer directly.

How can I delete my account and data?

Email info@furozacreative.com with the subject "Data request" from the email address linked to your account. We will verify the request and delete your personal data as described in the Privacy Policy.

I found a bug. Where do I report it?

Email us with the device model, app version, and a short description of what happened (screenshots help a lot). We triage every report.

Where can I read the privacy policy?

The Furoza privacy policy is at furozacreative.com/furoza/privacy.